A SPOKESMAN for Broxtowe Borough Council said: "First of all the council wishes to express its deepest sympathy to the family and friends of Dr Suzanne Dow and assure them and the public that it has taken the coroner's comments and advice very seriously indeed.
"The public can also be assured that the council cares a great deal about its tenants and residents and it will review the findings of the case and learn any lessons it needs to learn.
"Prior to the inquest the council has taken action to introduce further measures to ensure that its tenants and residents can expect an efficient service and that it continues to give priority to resolve the issues of vulnerable people.
"The housing department's structure has been altered to give officers more time to concentrate on the identification of vulnerable cases. There has been training for housing officers to enable them to recognise vulnerable people using a new checking process.
"A review of the council's anti-social behaviour policy and procedures has taken place and a new recording system introduced. The coroner said she was pleased to hear of the action already taken and to learn that the head of housing at the council, Joh Bryant, would take full responsibility to oversee the improvements.
"This was a complex case and the council now knows all those involved were extremely vulnerable. An injunction was only one possible course of action and it was already working with those involved to try to avoid such action. In future, the council will use all the powers it has to bring such cases to a satisfactory conclusion, including the use of injunctions and has used this action for a case in Stapleford."