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Dial V for victory! Man wins case against cold-calling phone pests

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A FATHER-OF-THREE has won a court battle against a company which cold-called him more than 90 times in just two months.

Steve Higgins filed a claim against Synergy Leads Ltd, after the company called him 94 times stating he was eligible to reclaim mis-sold payment protection insurance (PPI).

Mr Higgins invoiced the company £10 per call, stating they were wasting his time as he wasn't eligible for a PPI claim, and filed an application in a small claims court.

He has now been told the court has found in his favour, and that Synergy Leads Ltd has until today to pay him £1,000 – £940 for the calls, plus £60 costs for making the court claim application.

He is thought to be one of the first people in the country to have won such a case.

Mr Higgins, 38, of Wendling Gardens, of Bestwood Park, said: "I think it sends a message to telesales companies that there's a way for customers to fight back.

"I don't think I'll get the money back by today, to be honest. I'll go down the enforcement route and send bailiffs out to the registered address."

Mr Higgins gathered evidence from his landline provider, Talk Talk, to make his claim.

Talk Talk confirmed the couple had answered 94 calls from Synergy Leads Ltd in October and November.

Mr Higgins filed the claim with Northampton County Court on March 14.

The company had two weeks to acknowledge receipt or defend the claim. The two weeks passed without acknowledgement, so Mr Higgins made a claim for judgement by default last Wednesday, because Synergy Leads Ltd had not replied.

Despite repeated attempts to contact Synergy Leads, the Post was unable to get a response.

Dial V for victory! Man wins case against cold-calling phone pests


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