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Disruption at station leads to 15 per cent discount for rail passengers

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RAIL passengers are to receive discounted tickets and compensation for inconvenience caused by major resignalling works at Nottingham Station this summer.

East Midlands Trains has confirmed it will be offering a 15 per cent discount on rail fares across the affected routes for the duration of the work, as well as increasing the number of cheaper tickets available.

The move is a first for the rail industry.

The majority of trains arriving at and leaving Nottingham Station will not run between July 20 and August 25 due to a £100 million revamp of the station's signalling.

Neil Micklethwaite, customer service and commercial director for East Midlands Trains, said: "This is the first time that Network Rail has carried out a project of this kind, where travel is disrupted for this length of time.

"We therefore felt it was particularly important to do something unique for our customers to recognise the major change they will see to their normal train journey."

Customers already holding an annual season ticket for travel on East Midlands Trains journeys to/from Nottingham affected by the changes to train services will receive two weeks' worth of free travel.

Customers will need to write to the East Midlands Trains customer relations team by e-mailing nottingham.resignallingproject@eastmidlandstrains.co.uk.

The 15 per cent discount will apply on tickets purchased for travel between July 20 and August 25, excluding advance purchase tickets.

A number of roads around the station will have restrictions during the works.

Full information and timetables for services during the resignalling works can be found at www.eastmidlandstrains.co.uk/nottingham.

To receive further information on the temporary traffic restrictions around Nottingham Station, call 0115 8765270.


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